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FREE SHIPPING ON ALL US ORDERS

Shipping Policy

MethodCostExpected Arrival
USPS PriorityFREE! (for orders $125.00+)1 to 5 business days*
USPS Priority$5.99 (for orders that don't meet $125.00 minimum)1 to 5 business days*
USPS GroundFREE!7 to 10 business days

*USPS delivery times are estimated and not guaranteed

Shipping Restrictions

Return Policy

Here at EMstore.com, we want to make sure that your shopping experience is a positive one! That is why we offer a 30-day return policy on items purchased through our store.

*Please note, the following items are NOT eligible for return or store credit:

  • Samples
  • Shipping charges including insurances
  • Upgraded packaging add-ons (i.e. thermal liners, ice packs)
  • Promotional items
  • Value-saving items (i.e. EMstore bundles)

If there has been a mistake on our part, or if the product was damaged during shipping, we will be happy to send you a complimentary pre-paid return shipping label as well as a replacement product. All products that are returned to us must be sent back in their original packaging and not tampered with.

Please complete the following form. Upon receipt of the form, we will send your RMA code via e-mail.

Click here to receive a pre-paid return label

If you are unable to request a label using the link above, please fill out the form below.