I ordered the lip trip along with lots of other items I have let you all know twice now I didn’t receive the balm and still nothing has happened

I wrote the 2 star review from 9/15/21 down there.
Since then, I've tried out the products 2 more times, using a different technique from the first time I tried it. I'm now back to purchase pots #1 and #2 as a xmas gift, so I guess if I have to get #3 just bc... that's life.

They should really put better directions in the insert bc without knowing that you have to really work the scrub in- you give up. The gel is gross feeling especially bc for a minute or so, it feels like you're just making a mess on your face and getting it in your mouth.

Anyway, here's my recommended instructions:

#1: Put plenty of scrub on your lips. I use my finger and rub the scrub pretty vigorously into my lips. I *keep* rubbing until the gel is absorbed and I just have scrub pieces. It gets really rough at that point and you can feel your lips starting to burn as they come off. **That's** where I rinse off the scrub.
#2: I put a *very generous* amount of the mask on. I believe it should tingle bc of the scrub. I leave the lip mask on until it wears off by itself. This means I'm walking around with a thick layer of shiny goo on for a while.
#3. I may or may not use. I have better and since I leave the mask on, there's not much point.

It works though, your lips will be smooth and plump. Mostly bc you're going to beat the sh*t out of them. 1 star off bc the citrus balm isn't so great - should be 2 stars but I'm hoping to even out my previous 2 star review. (2+4= 6 /2=3 and all that)

Such a bummer - I LOVE the mask but can't buy it separately from the other two (which don't work for me at all - they may for others),

So instead of purchasing what I need, and what works beautifully for $20 - I'd be forced to spend $60 on one $20 product, and I can't justify that. Waiting for them to sell separately. The mask is like no other ammmazing

I used the complete set twice and my lips did not feel especially smooth or moist. The scrub is ok, I might use that once more but I have others that are just as good and better. The plumping/night mask is not very good, the formula is thin and not very moisturizing. After use, I needed to apply lip balm more often the next day. The citrus lip balm is also not particularly moisturizing. Although it smells nice, again, the formula is thin and it wears off quickly.
I purchased this because I lost my Burts bees nighttime lip mask (I would use during the day as well) and I figured I’d try something new. I just had a great Eminence peel so I decided to check out their lip options. After trying this lip trio, I purchased another BB’s night mask tub because I was thinking my lips were having a new “issue” but wanted to make sure. Either the Burts bees is just amazing or this formula is just bad. I’ve used other eminence products before and they’re generally good (especially that peel- 5 stars). I would have returned the trio but I threw out the package as I have had otherwise good experiences. I can’t recommend this product as it is practically useless to me for $50 that I consider wasted. It possibly needs better instructions? I’ll probably try the trio a 3rd time and then give it away.
2 stars for nice smell in the citrus balm, ok exfoliation ability and cute tubs with a click closed screw-on lid.